EliteScout.ai

1. Scope

This Privacy Policy applies to the EliteScout website (https://elitescout.ai) and the EliteScout mobile applications on iOS and Android (the “App”). It explains how we collect, use, and protect personal information across both platforms.

2. Information We Collect

We collect information in the following categories:

A. Website Data
– Cookies and tracking technologies
– Analytics data (e.g., IP address, device type, browser version)
– Form submissions (contact form, newsletter signup)
– Payment or transaction metadata (if applicable)

B. App Data
– Account information
– Uploaded game videos
– Photo/Video library access
– Device identifiers (Google Analytics 4 SDK)
– Push notification tokens

3. How We Use Information

We use collected data to:
– Generate AI-powered player and team scouting reports
– Deliver content to users through the website and App
– Improve platform functionality and user experience
– Process payments (via Stripe)
– Provide customer support
– Maintain security and compliance

4. App Permissions (Mobile App Only)

We request the following permissions for the App:
– Camera: to record game footage
– Photo/Video Library: to upload videos or images
– Notifications: to send status updates and delivery alerts
– Device Storage Access: to save or cache videos locally

5. Cookies and Tracking (Website Only)

The website uses cookies and similar technologies for analytics, performance, and personalization.
Users can manage cookie preferences through their browser settings.
Analytics provider: Google Analytics 4 (GA4)

6. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy.
Examples:
– Uploaded videos are stored only for the duration of the analysis process and are deleted immediately after the analysis is completed.
– Account data is retained while the account remains active
– Analytics data is retained per provider policies

7. Children’s Privacy

EliteScout does not knowingly collect personal information from children under 13 without verifiable parental consent.
If you believe we have collected such data, contact us at support@elitescout.ai.

8. Security Measures

We use commercially reasonable measures to protect personal data, including encryption, secure hosting Namecheap), and access controls.
No method of transmission is 100% secure.

9. User Rights & Choices

Depending on your region (e.g., GDPR, CCPA), users may have the right to access, delete, or correct their information, and opt out of certain uses.
Requests can be submitted to support@elitescout.ai.

10. Third-Party Services

We work with third-party service providers, including but not limited to:
– Hosting: Namecheap
– Analytics: Google
– Payment Processing:  Stripe

These providers may process personal information according to their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will be posted at the top of the policy.

12. Contact Information

For questions or concerns, contact us:
Email: support@elitescout.ai
Mailing Address: 4099 McEwen Road #440 Farmers Branch, TX 75244